Shipping Policy

Last Updated: 21/09/26

At Eynak.pk, we aim to make the delivery process simple and convenient for customers across Pakistan. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

After you place an order on Eynak.pk, we process the order and prepare it for dispatch.

Order processing time may vary depending on product availability, order details, and other operational factors.

You may be contacted if additional information is required to process your order.

2. Delivery Across Pakistan

Eynak.pk offers delivery within Pakistan through available delivery and logistics services.

Delivery availability may depend on the destination address and the service coverage of the courier or delivery provider.

3. Shipping Charges

Shipping charges, if applicable, will be communicated or displayed during the ordering process.

Shipping costs may vary depending on the delivery location, order, or applicable shipping arrangements.

4. Estimated Delivery Time

Delivery time can vary depending on:

  • Delivery location

  • Courier availability

  • Order processing time

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

  • Other factors affecting transportation

Any delivery timeframe provided by Eynak.pk should be considered an estimate rather than a guaranteed delivery date.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information when placing an order.

Please check your:

  • Name

  • Phone number

  • House or building number

  • Street or area

  • City

  • Other required delivery details

Eynak.pk may not be responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

6. Tracking and Delivery Updates

Where tracking information is available, customers may receive delivery or tracking details through the applicable communication method.

Delivery updates may depend on the courier or logistics provider handling the shipment.

7. Delayed Deliveries

Although we work to process and dispatch orders efficiently, delivery delays may sometimes occur due to circumstances outside our control.

These may include:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Address-related issues

  • High order volumes

  • Transportation disruptions

  • Other unforeseen circumstances

If you experience a significant delivery issue, please contact our support team.

8. Failed Delivery

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the courier cannot contact the customer, additional delivery arrangements may be required.

Customers should remain available at the provided contact number and ensure that the delivery address is accurate.

9. Damaged Packages

If your package appears damaged when delivered, please contact Eynak.pk as soon as possible.

We may request photographs or other information to review the issue and determine the appropriate resolution.

For information about returns or refunds, please review our Refund and Returns Policy.

10. Order Changes

If you need to change your delivery information after placing an order, contact us as soon as possible.

Changes may not be possible once an order has been processed or dispatched.

11. Contact Us

If you have questions about shipping, delivery, or your order, please contact Eynak.pk through our Contact Us page.

Please provide your order number and relevant delivery details so our team can assist you.

12. Changes to This Shipping Policy

Eynak.pk may update this Shipping Policy from time to time to reflect changes to our delivery process, shipping services, or business practices.

Any updates will be published on this page with a revised “Last Updated” date.

Eynak.pk
Pakistan